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Security & crisis management

Reducing the risk of assault through the right behaviours

Duration : 1 Jour Download the course sheet as PDF
IFECARM GROUP
Course sheet
Security & crisis management 1 Jour From 150 000 FCFA

In a nutshell

What this course aims to achieve

Conflict, aggression, violence: developing the right reflexes instead of improvising

A day to learn to defuse a conflict before it becomes an assault: posture, communication and what to do.

Key challenges

  • Facing someone aggressive, people improvise and often react with tension or retaliation, which worsens things.
  • Staff in contact with the public feel alone and do not know when to ask for help.

Learning objectives

  • Identify risk situations and suitable behaviours.

Detailed programme

  1. 1Pointers on conflict, aggression and malicious acts.
  2. 2Correct behaviours and stance in these situations.

Target audience

  • Staff exposed to the public or tense situations.

Prerequisites

  • No prerequisite.

Learning methods

Content adapted to the session format (in-person or virtual classroom).

Learning assessment

Simulation or questionnaire depending on the format.

Scope of application

These good behaviours complement, without replacing, the site’s security arrangements and applicable procedures.

Upcoming sessions

Register for a session

Dates are set by our team. Choose a session and the number of participants: your registration is recorded and confirmed once payment is received.

From 150 000 FCFA per participant

No session scheduled at the moment. Contact us to be told about the next session or to arrange a tailor-made course.

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